Shipping & returns

Getting your necklace to you

Every necklace is packaged with care and sent by tracked post within New Zealand for $10.90. It usually leaves within 3 business days of your order.

If you'd prefer to arrange shipping with Ann Maree, select I'll arrange shipping with Ann Maree in your bag. There's no postage charged at checkout, and she'll be in touch to sort it out.

If it's not quite right

We want you to love your necklace. If it isn't for you, just let us know within 14 days of it arriving and send it back. We'll refund the full price as soon as it's back with us. Return postage is up to you, and we'd suggest a tracked option so it gets home safely.

If anything arrives damaged or isn't right, please get in touch straight away. We'll sort it out at no cost to you. And if a strand ever breaks down the track, ask Ann Maree about a repair.